Frequently Asked Questions

Q: Does my factory warranty remain in effect when you service my car?

Absolutely! You receive the exact same coverage.

Q: Are you able to service a car as well as a dealership?

Actually we believe we do a better job. For example, you will NEVER wait weeks for an appointment. In the event of an emergency for our valued customers, we offer priority service. Does a light bulb need changing? We will fit you in the same day!

Q: Will you give me a quote before starting work?

Of course. We comply fully with the law which states that estimates must be provided before any work begins.

Q: Will you let me know when I need my next service?

Yes. We place a sticker on your windshield which will let you know when your vehicle is due for service.

Q: Can you lend me a car while mine is being serviced?

We offer complementary scheduled shuttles locally. Shuttles are available between 8:00 AM and 4:30 PM, Monday to Friday. Please let your service advisor know that you will need a shuttle while making your service appointment. Rental cars are also available for customer's convenience.

Q: Do you offer any warranty?

Yes. All service work is covered by our exclusive 12 month or 12,000 miles warranty!

Q: Can you help me sell my car?

Yes. We will post it on the bulletin board at the shop front counter!